Every time I launched Word, Excel or PowerPoint, the app would crash after a few seconds with an error asking if I wanted to recover my work, reopen the Office app and send the error to Microsoft. Step 4: Remove Microsoft folders and Office 2011 files.Recently, my version of Office for Mac (Office 2011), started crashing on my MacBook Pro. Way to transfer Microsoft Office from one computer to another is to uninstall the. Preparation, I would like to remove Office for Mac 2011. The face of user concerns over its previous policy, Microsoft today amended its Office 2013 license agreement.Office for Mac 2011 spewed fonts, automator actions, and frameworks into the System areas and dragging the applications to the Trash is a far cry from a proper uninstall. To activate Office on a Mac, see Activate Office. Uninstall Office 2011 for Mac. Select the version of Office you want to uninstall. See Add the Office for Mac app icon to the dock.I have only tested one way that actually worked for me (which I noted below).Update 02/09/15: Please be sure to read through (and leave) comments below. Here are a few that you can try. However, instead of sitting and waiting to see if a common solution would come available (and you know that Microsoft WILL eventually release a patch to correct the issue), I wanted to try to find some other solutions on my own and quickly. Possible Ways to Fix Mac Office 2011 Crashing in YosemiteUnfortunately, what may work for some doesn’t always work for others. Supposedly these crashes have been occuring sporadically even back to some Yosemite betas.While you can try running the Office Update app, it’s almost easier to head over to the Microsoft Office for Mac download site and download the Office 2011 14.5.1 update. There was a security update released by Microsoft today. And the fixes that I outlined in this article didn’t work. I have also recently posted a How-To video showing some of the potential fixes below (as well as some fixes that didn’t work this time).Update 05/19/15: Recently my Mac Office started crashing again. I have had the most success using Yosemite Cache Cleaner doing a “Light Cache Cleaning” as noted below.
Names are: com.microsoft.Excel.plist, com.microsoft.Word.plist, com.microsoft.Powerpoint.plist and/or com.microsoft.Outlook.plist. Once you are in the library, you need to delete the plist file for the Mac Office app that is crashing (I deleted Word, Excel & Powerpoint). It is normally hidden but you can unhide by going to the Finder in the Dock, then head over to the “Go” menu and hold down the “Option” key. HOW TO FIX: 1) go over to your User’s Library/Preferences folder. I will report back on other ways to resolve.Update 05/20/15: After running all of my tricks listed in this article, I found one that isn’t listed that seems to have corrected the issue. Uninstall & Reinstall Microsoft Office 2011 for MacSome people have said to completely uninstall Office 2011 and then re-install it. The video is available directly on YouTube as well. Remember, it all depends on your Mac, the environment you have set up, and some other things that remain mysterious. Do note, this video is a bit long (about 8 minutes) because I wanted to show how some of the fixes actually DIDN’T work. Please leave a comment if this worked!Below is a video showing some of the steps you can do to try to fix this issue. This seems to have worked for me. Download instant on for osx 1012I couldn’t test this because I paid for the software.Interestingly, when I launched Word, it had to rebuild the Font Library.So I decided to see if I could replicate the issue and the fix on a different computer. Note, you can use Yosemite Cache Cleaner in trial mode and I believe that you can run the Light Local Cleaning in that mode. I ran a Light Cache Local Cleaning and rebooted my Mac and Office apps ran without issue. Do a Light Cache CleaningCutting to the chase here, using the latest version of Yosemite Cache Cleaner (a definitely great utility that is worth the money – it’s only $9.99), eliminated the issue. I was convinced there was another solution to prevent Mac Office 2011 crashing in Yosemite. Then reboot your Mac.Again, I’m not convinced that the Fonts (specifically Microsoft ones) are the culprits of this issue and I had wanted to try to test this out. You can check to see if you have any duplicate fonts and then delete the duplicates. This may be part of the issue. That does not mean that it will not appear later on those machines.Another thing that I noticed (apart from the Font rebuild after doing the Cache cleaning) was that people were using Font Book to validate fonts. Unfortunately, on two different machines, I could not replicate the error. Un And Re Office 2011 How To Try ToRemember: be sure PRIOR to doing any of these items, that you have a full backup of your Mac.Did any of these fixes work for you? Did you encounter the Mac Office 2011 crashing in Yosemite? Please leave a comment letting me and others know what DID or DID NOT work.HTD says: Hope this fix Mac Office 2011 Crashing in Yosemite worked for you! Let me know!Hi HTD: First let me say a big THANK YOU for all of the suggestions on the guidance on how to try to correct the MS Office for Mac 2011 crashes on Yosemite 10.10.1 (on my ancient warrior, constantly upgraded MacBook Pro3,1 (mid-2007, yes, I’ve done 6 Mac OS X system upgrades!). OnyX (a free utility app) has been updated for Yosemite and has a section to clear out various caches including specific font caches. For those who have encountered the issue, please test using OnyX and see if you can delete the Microsoft Font Cache.You can also delete the System, User and Apple fonts to test if those are causing issues.Lastly, you can use OnyX to purge a lot of other system cache, so you can try to see if some of those will help the Mac Office 2011 Crashing in Yosemite issue. IF ANY THE FIXES HERE WORK, PLEASE LEAVE A COMMENT!However, if you want to test this Font cache cleaning out, here is a free (and quite useful) utility that helps you do a variety of operations. :-DBy the way, I’ve still got to thank you for turning us on to Yosemite Cache Cleaner because has also improved general SYSTEM PERFORMANCE, processing speed and RAM capacity/loads — certainly my 4GB RAM-powered MBP mid-2007 also thanks you for the suggestion! Keep up the great work helping us devoted, somewhat sick and cultish Apple MacBook Pro gluttons for pain out there! Geniuses like you keep our war horses humming along! Cheers! :-DThanks for posting. Oh well.If you or any other posters here can figure out some other potential fixes to try out, I’m all ears (or is that eyes?!!). I guess I’m kind of at the proverbial fork in the road on what to do with MS Outlook 2011, but I have been using Apple Mail as alternative for my Gmail account for the time being (it just lacks the broader calendar and contacts stuff I can get from Outlook!). ![]() For what it is worth, the issue sort of coincides with my signing up for a Microsoft account 5 days ago in order to download Word and PowerPoint to my iPad. This has been an issue since 14.4.6 however – I updated to 14.4.7 today hoping it would resolve the problem. I am running Yosemite 10.10.2 and Office for Mac 2011 14.4.7. This is clearly HUGELY annoying because opening files in the running application with Command-O is clearly a very difficult habit to break and I keep losing my work. ![]() I also deleted the font cache and no difference. So I have no version of Outlook that works.I downloaded, installed and ran Yosemite Cache cleaner, as well as Onyx, and then rebooted, but there was no difference.
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